Case Study: Hope Cooperative achieves CalAIM compliance and streamlined care coordination with Qualifacts

Hope Cooperative - Customer Case Study

Hope Cooperative, a Sacramento County behavioral health and supportive housing provider serving more than 8,000 people each year, needed an enterprise EHR that could keep up with California’s CalAIM requirements, value-based reimbursement, and complex care coordination needs. The organization also wanted a system that was intuitive and could support multiple programs, services, and funding streams while helping manage compliance and reimbursement rules.

QualiFacts implemented the Credible EHR platform to give Hope Cooperative a flexible, user-friendly single source of data for assessments, outcomes, reporting, and partner coordination. The rollout went smoothly, with the team going live ahead of schedule and reporting strong support from QualiFacts. The result was improved usability, better care coordination, and a system that supports CalAIM compliance and reimbursement needs.

Hope Cooperative

Erin Johansen

Chief Executive Officer