Case Study: Highland River Center achieves faster, more accurate documentation and streamlined tablet-based assessments with QualiFacts' CareLogic EHR

Highland River Center Success Story Using Qualifacts EHR Platform, CareLogic®

Highland River Center, a behavioral health provider in Georgia, faced mounting pressure to produce full, accurate documentation to support clean claims and meet payer and regulatory requirements. Their previous EHR limited usability and efficiency, and they sought a simpler, more reliable way to capture assessment data and improve overall quality of care.

After implementing Qualifacts’ CareLogic EHR and adopting CareLogic | IMPACT PRO™ tablet-based assessments with hands-on support from the implementation team, consumers began self-reporting on iPads with immediate scoring and automatic integration into the clinical record. The change improved functionality, revenue-cycle workflow, training and support, enabled faster documentation (a new 24-hour rule with reporting), increased consumer satisfaction, and produced 628 completed BASIS-24 assessments in 60 days.

Highland River Center

Cheryl Lewis

Director of Outpatient Services