Case Study: Four County Mental Health Center achieves CCBHC expansion and sustainable care delivery with QualiFacts

Four County Mental Health Center Takes Action with Credible EHR Implementation

Four County Mental Health Center, a community behavioral health provider in Independence, Kansas, faced an accelerated go-live timeline after receiving a CCBHC expansion grant while transitioning from a soon-to-be-sunset EHR. They needed a more flexible platform they could manage themselves, and turned to QualiFacts’ Credible Behavioral Health EHR to support new programs, compliance needs, and faster access to care.

QualiFacts helped Four County use Credible’s self-service forms, workflows, reporting, analytics, mobile access, and billing tools to rapidly adapt for CCBHC operations. The center expanded services, added staff, improved crisis and virtual care, and strengthened data visibility; it also cut documentation completion time from as much as a day and a half or two days to less than a day, while improving time from first contact to assessment and sustaining programs beyond the grant.

Four County Mental Health Center

Steve Denny

Deputy Director