Case Study: David Lawrence Centers for Behavioral Health achieves resilient, efficient care delivery with Qualifacts

David Lawrence Centers for Behavioral Health and Qualifacts Weather Decades of Challenges Together

David Lawrence Centers for Behavioral Health (DLC), a Southwest Florida behavioral health provider, needed an enterprise EHR that could improve clinical documentation, billing, and reporting while removing the burden of on-premises servers. DLC chose Qualifacts’ Credible EHR solution to support cloud-based access, timely reimbursement, and the ability to work securely from anywhere.

Qualifacts implemented the Credible EHR and its BI tools to streamline workflows, automate reporting, and support new state reporting requirements like FASAMS. The result was stronger operational visibility, faster documentation, and improved care and claims administration; DLC also stayed up and running through major hurricanes, including Hurricane Irma and Hurricane Ian, while continuing to document care and serve patients.

David Lawrence Centers for Behavioral Health

Joseph Garcia

Director of Information Technology