Case Study: Compass Behavioral Health achieves faster documentation, improved billing, and scalable CCBHC growth with Qualifacts

Compass Behavioral Health - Customer Case Study

Compass Behavioral Health, a provider of mental health services across 13 counties in southeast Kansas, wanted to become a Certified Community Behavioral Health Center and expand its programs. To support that growth, the organization needed a modern, integrated EHR from QualiFacts that could improve compliance, documentation, billing, outcomes tracking, and reporting.

Compass Behavioral Health implemented the Credible Behavioral Health EHR platform from QualiFacts. The solution improved documentation speed and accuracy, enabled mobile and cloud access for staff across multiple sites, and streamlined billing so the organization could get paid more quickly and reassign staff to more service-focused roles. Compass also reported easier workflow building, better support during implementation, and stronger flexibility to scale as it expands CCBHC services.

Compass Behavioral Health

Lisa Kay-Garcia

EMR IT Specialist