Case Study: Community Access Unlimited achieves faster reimbursement and lower denials with Qualifacts CareLogic EHR

Community Access Unlimited Thrives with Qualifacts’ CareLogic EHR Solution

Community Access Unlimited (CAU), a large community-based service provider supporting more than 3,000 members and families, needed a way to improve billing accuracy, documentation compliance, reporting, and care coordination as it grew. With QualiFacts’ CareLogic EHR solution, CAU standardized workflows and forms to support staff across its 24/7 services and multiple affiliate organizations.

QualiFacts implemented CareLogic to streamline documentation, track referrals and outcomes, and provide reporting tools for data-driven decisions. The results included faster reimbursement, lower denials, and denial rates below industry standards, along with better visibility into staff progress, compliance deadlines, and whole-person care metrics.

Community Access Unlimited

Vanessa Yalakidis

Assistant Executive Director of EHR Services