Case Study: Bootheel Counseling Services achieves CCBHC success with Qualifacts CareLogic EHR

Bootheel Counseling Services - Customer Case Study

Bootheel Counseling Services, a Southeast Missouri behavioral health provider, faced a major workflow shift as it became a Certified Community Behavioral Health Clinic (CCBHC). It needed to support same-day access, community-based care, new partnerships, alternative payment models, and outcomes reporting while keeping clinical workflows manageable. Bootheel chose QualiFacts’ CareLogic EHR platform to help meet these new demands.

QualiFacts implemented the flexible, configurable CareLogic EHR with integrated billing, claims, documentation, alerts, clinical decision support, and analytics tools. The solution helped Bootheel meet CCBHC outcome-measure requirements with minimal disruption to staff workflows, improve evidence-based care, and increase visibility into quality performance. As a result, Bootheel expanded staffing and services, added youth liaison support, and strengthened crisis-response collaboration with 988, law enforcement, and community partners.

Bootheel Counseling Services

Tammy Abner-Duenne

Supervisor for Information Technology