Case Study: Aldea Children and Family Services achieves flexible CalAIM compliance with Qualifacts Credible EHR

Aldea Children and Family Services - Customer Case Study

Aldea Children and Family Services, a Napa-based provider of mental health, child welfare, and support services, needed an EHR platform that could keep up with the complex, evolving requirements of California’s CalAIM Behavioral Health Initiative through 2027. They chose Qualifacts’ Credible Behavioral Health EHR to support their existing programs while giving the team the flexibility to handle frequent state updates.

Qualifacts implemented the Credible EHR and a web-based SaaS model that let Aldea manage forms, billing, and reporting changes internally without additional project or implementation fees. The result was a smoother rollout, easier navigation for clinicians, and improved efficiency and productivity; six months after go-live, Aldea had already completed required state updates and was preparing for the next round of changes.

Aldea Children and Family Services

Erin Zamora

Compliance and Technology Director