Case Study: Wagon Wheel Title achieves faster client communication and stronger security with Qualia

Wagon Wheel Title consolidates 4 systems into 1 with Qualia

Wagon Wheel Title, a title and escrow company based in Nashville, faced challenges with employee productivity, slow client communication due to disconnected systems, and security concerns around wire fraud. To modernize its operations, the company partnered with vendor Qualia and implemented its Core and Connect products.

Qualia provided a unified, cloud-based platform that automated client communications and consolidated multiple systems into one. This solution resulted in faster client response times, a 4.89 out of 5 client satisfaction rating, and improved operational efficiency and security for Wagon Wheel Title.

Wagon Wheel Title