Case Study: Thomas & Webber raises capacity, quality, and confidence with Qualia Clear

Thomas & Webber raises closer file capacity by 33% with Qualia

Thomas & Webber, PLLC, a law firm based in Charlotte, North Carolina, faced the challenge of operating efficiently in a competitive title industry while retaining its top talent. To raise its execution standards and keep its team engaged, the firm turned to vendor Qualia and its product, Qualia Clear.

By implementing Qualia Clear, the firm gained an AI-powered second set of eyes that automated checklists and flagged high-risk title issues early. The solution from Qualia helped compress manual review time, prevent costly delays, and increase the team's response speed and accuracy. This resulted in a more sustainable operation and allowed Thomas & Webber to avoid over $100,000 in hiring costs while increasing closer file capacity by 33%.

Thomas & Webber, PLLC