Case Study: The Title Group reduces post-closing risk with Qualia Clear

The Title Group completes 100% file audits in seconds with Qualia

The Title Group, a title and escrow company, faced significant operational risks due to manual quality control processes. These manual reviews for fraud and errors were time-consuming, slowed production, and often led to costly post-closing remediation that negatively impacted the client experience. To address these challenges, the company turned to vendor Qualia and adopted its Qualia Clear agentic AI system.

By implementing Qualia Clear, The Title Group automated its file audits, enabling proactive risk mitigation. The solution from Qualia provided 100% file audit coverage, completed audits in seconds instead of hours, and drastically reduced the error rate on closings. This resulted in substantial time savings for staff, a reduction in post-closing remediations, and more secure and profitable growth for the company.

The Title Group