Case Study: Prominent Title reduces closing times from 30 minutes to 5 with Qualia Connect

Prominent Title cuts closings from 30 minutes to 5 with Qualia

Prominent Title, a title agency based in Ohio, faced the challenge of maintaining operations and high-quality service while needing to limit physical interactions with clients due to COVID-19. Their previous on-premises software was not adaptable, lacked cloud-based accessibility, and offered no way for clients to sign documents electronically. To address this, they turned to vendor Qualia and its product, Qualia Connect.

Qualia provided a cloud-based client collaboration portal that allowed all transaction stakeholders to securely communicate, submit information, and sign non-notarized documents digitally ahead of the closing date. This solution enabled Prominent Title to implement "Curbside Closings," drastically reducing in-person contact. As a result, the time required at the physical closing table was reduced from 30 minutes to just 5 minutes, making transactions safer and more efficient.

Prominent Title