Case Study: Premier Title & Escrow achieves streamlined workflows and audit-ready compliance with Qualia

Premier Title & Escrow Increases Efficiency Using Resware

Premier Title & Escrow, led by Janine M. Atamian, Esq., faced inconsistent file processing across users and the complexity of state-specific rules that made audits and day-to-day operations frustrating. To address these challenges, the company adopted Qualia’s workflow automation solution to standardize file flows, enforce deadlines, and surface pop-up reminders for state-specific requirements.

Qualia implemented automated actions, deadline creation and notification tools that standardized processes and forced timely follow-ups. As a result, Premier Title & Escrow experienced smoother state audits, fewer out-of-pocket mistakes, improved communications and greater operational consistency; Janine reports the first audit using the software was “amazing,” calling the investment one of her best.

Premier Title & Escrow

Janine M. Atamian

President