Case Study: Orchard Title achieves rapid expansion into 3 new markets and 60% fewer workflows with Qualia’s Professional Services

Orchard Engages Qualia's Pro Services Team to Power Expansion

Orchard, an online real estate platform delivering end-to-end home buying and selling, needed a consistent methodology and scalable workflow setup to expand rapidly into new states. As a Qualia customer, Orchard engaged Qualia’s Professional Services team to capture comprehensive market intelligence and to standardize workflow design in Qualia Core with a Smart Tasking structure.

Qualia’s Professional Services mapped Orchard’s transaction use cases, created a consolidated base workflow, and layered state-specific requirements using Smart Tasking while training Orchard’s team on the new design. As a result, Orchard accelerated entry into 3 new markets, reduced its number of workflows by more than 60%, and gained advanced automations and repeatable processes to support future growth — all enabled by Qualia.

Orchard

Josh Shih

Director of Business Operations