Case Study: Omni Title simplifies commercial closings with Qualia Connect

Omni Title cuts closing task time by 75% with Qualia

Omni Title, a commercially-focused real estate title agency in Ohio, faced significant challenges with their previous title software, which was clunky and inefficient. The process, especially for critical commercial tasks like hyperlinking title commitments and communicating with clients, required excessive time and energy. This led them to seek a better solution from vendor Qualia.

By implementing Qualia Connect, Omni Title gained an intuitive platform that streamlined communication and automated key steps like sending intro letters and information requests. With support from their dedicated Qualia account director, the team condensed a former 2-hour task into just 30 minutes, achieving a 75% reduction in effort. This allowed Omni Title to focus more on providing an exceptional customer experience for their commercial real estate clients.

Omni Title