Case Study: National Title Solutions saves 160+ hours per month with Qualia

National Title Solutions saves 160 hours per month with Qualia

National Title Solutions (NTS), a title and escrow provider, faced significant challenges scaling its business due to its disjointed and inefficient legacy software. Its prehistoric system created manual, fragmented workflows for client communication and vendor management, which delayed order processing and inhibited growth. This led NTS to seek a modern solution from vendor Qualia.

By implementing Qualia's platform, including Core, Connect, Marketplace, and Reconciliation Service, NTS centralized its operations into a single, secure system. Qualia automated client communications, streamlined vendor management, and provided daily reconciliations. As a result, NTS saved over 160 hours of labor each month and reduced the time spent processing closing disclosures by over 70%, allowing the company to scale efficiently and provide a superior client experience.

National Title Solutions