Case Study: MT Escrow achieves 15-minute order entry and scalable 300-file/month operations with Qualia

MT Escrow Provides a Small Business Feel at Scale

MT Escrow, an independent escrow agency serving Southern California, struggled with a legacy DOS-based escrow system that required a physical server, lacked integrations with banks, email platforms and vendors, and was costly and difficult to update. Seeking a modern, customizable solution, MT Escrow selected Qualia’s cloud-based escrow platform to replace their old software.

Qualia delivered a cloud-native, customizable platform with SmartTags and built-in integrations to email, vendor sites, and banks, eliminating duplicate data entry and manual reconciliations. As a result, MT Escrow cut order entry time from hours to about 15 minutes, reduced monthly reconciliations to under 15 minutes, and scaled operations to roughly 300 files per month while maintaining a small-business level of customer service.

MT Escrow

Matthew Bolin

President