Case Study: Legacy Settlement Services achieves 3x faster reconciliations with Qualia

Legacy Settlement Services speeds up reconciliations 3x with Qualia

Legacy Settlement Services, a title and escrow company, faced significant challenges with time-consuming daily and monthly reconciliations and a lack of flexible options for clients to transmit earnest money deposits. These inefficiencies were taking their team away from revenue-generating activities. To address this, they turned to vendor Qualia for its Reconciliation Service and bank partnership program.

Qualia's solution provided dedicated reconciliation specialists to handle all reconciliations and a seamlessly integrated system for fund transmission. This implementation resulted in reconciliations being completed three times faster than before. The measurable impact included a drastic reduction in time spent on the reconciliation process and on responding to client inquiries, giving employees more time to focus on high-value tasks and client relationships.

Legacy Settlement Services