Case Study: Vista Title & Escrow achieves 40% growth and real-time client communication with Qualia Connect

How Vista Title & Escrow Reshaped Its Closing Process

Vista Title & Escrow LLC, a Spokane, WA title and escrow company founded in October 2017, surveyed more than 4,000 real estate professionals and found 95% cited lack of communication as the main frustration in the closing process. To address this gap, Vista turned to Qualia and implemented Qualia Connect to bring transparency, real-time communication, and collaboration to their closings.

Using Qualia Connect, Vista implemented real-time client messaging, up-to-the-minute milestone tracking, automatic notifications, lifetime document storage/sharing, and secure cloud messaging to reduce wire-fraud risk. Qualia’s solution helped Vista process closings more efficiently, improve the client experience, and supported over 40% growth for Vista in the past year.

Vista Title & Escrow

Sandi S.

Real Estate Agent