Case Study: Tennessee Title Services achieves remote-work readiness and business continuity with Qualia

How Qualia Powers Remote Work and Business Continuity Plans

Tennessee Title Services, a seven-office title company based in Brentwood, Tennessee, faced a major continuity challenge after tornadoes and other disruptions made offices inaccessible. Before switching vendors, their on‑premises software blocked remote access and threatened delays or stoppages; to address this, they implemented Qualia’s cloud‑based title platform.

Using Qualia’s cloud system — including the Connect app, built‑in e‑signing and the Qualia Marketplace — Tennessee Title Services centralized files, secured remote access (SOC‑2 and ISO 27001 certified) and enabled staff to work from anywhere. As a result, the company kept operations running during office closures ("didn’t miss a beat"), maintained uninterrupted client communications, widened its hiring pool, and improved employee flexibility and quality of life thanks to Qualia.

Tennessee Title Services

Josh Terry

Partner