Case Study: Real Estate Settlements & Escrow, LLC achieves 6x faster onboarding with Qualia

How Qualia Onboarded a Top National Title Agency 6x Faster than Other Solutions

Real Estate Settlements & Escrow, LLC (RESE), one of the nation’s largest title companies, was struggling with 14 years on legacy settlement software that created TRID-related inefficiencies, glitches, slow customer support and overtime costs that hurt service and revenue. To restore reliability and efficiency, RESE selected Qualia and its Qualia Title & Closing Software to replace the failing system.

Qualia deployed a dedicated onboarding program with a specialist-led 90-day rollout, migrating RESE about six times (6x) faster than the alternative and without any loss of operating hours. The cloud-based Qualia platform delivered near-instant support, department-specific training that enabled staff to learn before lunch, eliminated ongoing maintenance costs, and let employees work seamlessly from home during a storm—resulting in restored reliability, reduced downtime, and measurable operational improvements for RESE.

Real Estate Settlements & Escrow, LLC

Moe Kazin

CEO