Case Study: Paramount Title Agency achieves wire-fraud protection and streamlined closings with Qualia Shield

How Paramount Title Agency Combats Fraud with Qualia Shield

Paramount Title Agency, a Denver-based title and escrow firm led by President Debbie Schoenborn, faced rising and increasingly sophisticated wire fraud that exposed weaknesses in manual verification, payoff checks, and system handoffs. Paramount—already using Qualia Core and Qualia Connect—saw staff spending 20 minutes per closing verifying seller wire instructions, another 10 minutes assessing payoff risk, and additional time retyping data between systems, leaving the business vulnerable to human error and fraud.

To address this, Paramount implemented Qualia Shield, fully integrating it with their Core and Connect platforms so sellers can submit wire details via a secure portal (ID scan, selfie, or bank link), automatic bank-account matching, and a built-in payoff lender database. Qualia’s solution eliminated rekeying (0% of information rekeyed between Qualia and the bank), consolidated tools (reduced from 2 to 1), and saved an average of 60 minutes per closing—delivering measurable efficiency gains and greater peace of mind for Paramount and its clients.

Paramount Title Agency

Debbie Schoenborn

President