Case Study: National Title Solutions achieves 160+ hours saved per month and 70% faster processing with Qualia

How NTS Saved Over 160 Hours per Month with Qualia

National Title Solutions, a title insurance and closing services provider with offices in Illinois and Florida managing nearly 1,000 files a month, struggled with a disjointed, manual closing process, poor vendor management, limited client communication, and infrequent reconciliations that kept it from scaling. To address these challenges the company adopted Qualia—using Qualia Core, Connect, Marketplace, and Reconciliation Services—to replace its legacy title production software and create a modern, centralized system of record.

Qualia implemented integrated workflows and secure client communication (Connect), a searchable vendor marketplace (Marketplace), automated dynamic workflows in Core, and daily reconciliations with SAFER reporting, which together streamlined operations and improved audit readiness. As a result of Qualia’s solution, National Title Solutions cut processing time—reducing disclosure processing by about 70%—and saved over 160 hours of labor per month while meeting service levels and scaling into new regions.

National Title Solutions

Ray Manuel

VP of Operations