Case Study: Hankin & Pack achieves painless management of 2,000 monthly orders with Qualia

How Hankin & Pack Tackles 2,000 Orders a Month

Hankin & Pack, a real estate law firm in Charlotte, NC, struggled with a previous closing system that was hard to navigate, expensive to update, and cumbersome for creating workflows, tasks, and reports. Needing an intuitive closing platform that let them focus on clients rather than software troubleshooting, they evaluated and selected Qualia to replace their legacy system.

Qualia implemented the Qualia Platform with a user-friendly interface, built-in customizable workflows, and robust reporting tools that can produce custom reports without extra fees. As a result, Hankin & Pack set up their entire task system in hours (after a year and a half of trying on their old system) and now painlessly handles about 2,000 files per month, enabling more closings with fewer people and better workload management thanks to Qualia’s reporting and automation.

Hankin & Pack

Jon Hankin

Partner and Attorney