Case Study: Homeinc Title speeds up closings and real-time communication with Qualia

Homeinc Title speeds up vendor orders to 24 hours with Qualia

Homeinc Title, a title and escrow company based in Florida, sought to revolutionize the customer experience in its industry by moving away from outdated legacy systems. Their challenge was to find a modern, cloud-based technology partner that was scalable, flexible, and could provide a high level of service and security without requiring expensive hardware or IT consultants. They selected Qualia's suite of products, including Core, Connect, and Marketplace, to meet their needs.

Qualia provided a secure client portal that enabled real-time communication, allowing clients to access information instantly without needing to call. The Qualia Marketplace also streamlined vendor collaboration, resulting in a 24-hour turnaround time for title work orders. The solution's integration capabilities through its API eliminated the need for staff to manage multiple logins. By implementing Qualia, Homeinc Title gained a significant advantage through improved efficiency and client service, positioning them to handle hundreds of closings per month.

Homeinc Title