Qualia
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Case Study: Hankin & Pack manages 2,000 files a month with Qualia
A Qualia Case Study
Hankin & Pack efficiently manages 2,000 files a month with Qualia
Hankin & Pack, a law firm based in Charlotte, North Carolina, faced significant challenges with their previous closing software. The interface was complicated and difficult to navigate, making it a major struggle to set up essential workflows and task systems. Furthermore, requesting any software update or new report was both extremely expensive and time-consuming, sometimes taking months to complete. This hindered their ability to efficiently manage a diverse, high-volume clientele.
By switching to the Qualia Platform, specifically utilizing Qualia Core and its reporting features, the firm found an immediate solution. The user-friendly interface allowed them to set up their entire task system in just a few hours, a process that had failed over eighteen months with their old software. With Qualia’s intuitive workflows and included advanced reporting, Hankin & Pack can now efficiently manage 2,000 files per month, using their resources wisely to support increased volume without adding staff.
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