Case Study: Global American Title Agency, Inc achieves improved efficiency and streamlined title operations with Qualia

Global American Title Turns to Resware to Maximize Efficiency

Global American Title Agency, Inc., a multi-state title insurer founded in 1994 with a specialty in relocation, needed a flexible, integrated workflow and title-production system to coordinate daily work with sister companies and local partners, reduce missed deadlines, simplify accounting and audits, and shorten new-employee training. To address those needs they implemented Qualia’s title operations platform (ResWare-based solution) to provide the integrations and workflow tools required.

Qualia delivered a configurable solution emphasizing reports, action lists and file notes plus accounting and reconciliation features, enabling seamless integrations with other ResWare instances and service providers. As a result Global American Title achieved clearer visibility into files and productivity, fewer duplicated efforts and missed deadlines, faster onboarding for new employees, and simplified reconciliations and audits — boosting efficiency and reducing errors under Qualia’s platform.

Global American Title Agency, Inc

Dan Cullick

Chief Executive Officer