Case Study: Galbreath Costner streamlines title operations with Qualia

Galbreath Costner saves 160 hours per month with Qualia

Galbreath Costner, a law firm specializing in real estate transactions, faced significant challenges with its existing title production software, SoftPro. The firm needed a forward-thinking technology partner to help optimize workflows and support growth, particularly for handling over 1,000 builder transactions monthly. Key issues included infrequent technology updates, a disconnected tech stack requiring work across five separate systems, and poor user experiences that caused delays. This led them to evaluate and ultimately choose Qualia's enterprise title solution, which includes Core, Connect, Shield, and API products.

Qualia implemented its comprehensive platform, consolidating the firm's five disparate systems into one intuitive solution. The vendor provided robust onboarding support and continuous weekly product updates. This transition resulted in massive efficiency gains, saving over 160 hours per month—the equivalent of a full-time employee—primarily through Qualia's integrated banking tools. By choosing Qualia, Galbreath Costner streamlined its operations, reduced costs, and positioned itself as a leader in real estate closings.

Galbreath Costner