Case Study: Flagship Title achieves fast, fully integrated remote closings with Qualia RON

Flagship Title Uses Qualia RON to Offer Digital Closings

Flagship Title, a title services firm managed by Alberta Party Bland and Kristin Horne, needed a better remote online notarization (RON) solution after struggling with other products that prevented the company from fully participating in closings, lacked in-app guidance for notaries and signers, and weren’t integrated with their title and escrow workflow. To solve these challenges they adopted Qualia RON, part of the Qualia platform, to provide a seamless RON experience for their team and clients.

Qualia RON’s full integration with document management and scheduling, plus intuitive features like video guidance, WiFi checks, prompts, and an auto-fill notary block, let Flagship Title manage transactions from one system and guide clients through closings. As a result, scheduling and document generation now take about 5 minutes versus 30 minutes with other RON tools, closings can be completed in as little as 7 minutes, and Flagship Title has been able to differentiate its service while offering secure remote or in-person closing options.

Flagship Title

Kristin Horne

Chief Operations Officer