Case Study: Dalton & Finegold achieves paperless, AI-powered title operations with Qualia

Dalton & Finegold goes paperless in 3 months with Qualia

Dalton & Finegold, a Massachusetts law firm, faced operational inefficiencies due to an over-reliance on paper, disconnected systems, and a lack of visibility into business metrics. These manual processes hindered growth and made remote work nearly impossible, creating communication bottlenecks and reporting challenges. To modernize, the firm partnered with vendor Qualia and adopted its Core, Connect, Shield, and Marketplace products.

Qualia's cloud-based platform automated workflows and introduced AI tools like the Document Processor and Messaging Assistant, which drastically reduced manual data entry. This solution enabled the firm to go paperless in three months and successfully handle a tripling of file volume without significant staff increases. The firm also enhanced its security against wire fraud and now processes some refinance files in as little as 48 hours, attributing this measurable impact to its partnership with Qualia.

Dalton & Finegold