Case Study: Closing Connection Title saves $25K annually with Qualia and Encore Bank

Closing Connection Title saves $25K and eliminates bank fees with Qualia

Closing Connection Title, a boutique title and escrow company, faced significant challenges with its former bank partner, which charged excessive fees and provided poor service. High fees for wire transfers and stop payments were costing the company roughly $25,000 annually, and unreliable wire processes disrupted closings and damaged client relationships. Seeking a title-friendly solution, owner Genae Horton was introduced to Encore Bank through her underwriter, leveraging a partnership integrated with Qualia.

By switching to the Encore Bank partnership via Qualia, Closing Connection Title eliminated all wire fees and saved over $25,000 per year in bank charges. Additionally, credits from Encore Bank fully covered the cost of the Qualia software. This solution provided superior, personalized service and reliable operations, allowing the company to focus on client relationships without financial strain.

Closing Connection Title