Case Study: Cabot Financial Portugal achieves optimal results with QUALCO Collections & Recoveries

Cabot Financial Portugal achieves optimal results with QUALCO Collections & Recoveries

Cabot Financial Portugal, a leading Portuguese debt purchasing and asset management company, needed a solution to streamline its operations for handling multiple consumer debt portfolios. The company sought to improve its collections process, manage legal cases more efficiently, and ensure strong compliance controls. They chose to implement the QUALCO Collections & Recoveries (QCR) platform to address these challenges.

By implementing QUALCO's QCR software, Cabot Portugal achieved significant operational improvements. The solution enabled easy portfolio onboarding for accelerated cash flow, delivered major time savings in processing legal cases, and provided robust reporting for better decision-making. According to their Head of Operations, the system also helped mitigate conduct risk and enabled scalability through fast agent training. QUALCO's powerful debt management software empowered the client to handle a greater volume of cases efficiently while maintaining a seamless user journey.

Cabot Financial Portugal

Susana Catraia

Head of Operations