Case Study: OneSpan cuts DSO by 13 days and accelerates cash flow with Quadient AR

OneSpan gains unparalleled visibility across AR reporting and collections with Quadient AR

OneSpan, a software company that helps organizations secure and streamline digital agreements, faced rapid growth and a sudden pivot to remote work that made accounts receivable harder to manage. Manual communications from Workday, labor-intensive reporting, poor visibility into who had received invoices, and difficulty coordinating with sales left the AR team stretched and slowed collections. To address this, OneSpan turned to Quadient AR, integrating the Quadient AR platform with its Workday ERP.

Quadient AR centralized OneSpan’s financial data, added predictive analytics to flag at‑risk accounts, automated dunning workflows, and provided a 24/7 customer self‑service portal. As a result, OneSpan accelerated cash flow and improved experiences for employees and customers: days sales outstanding fell by 13 days, average days to pay decreased by seven days, and the company gained unparalleled visibility across AR reporting and collections thanks to Quadient AR.

OneSpan

Ryan Madden

Senior Director, Financial Operations