Case Study: Fast-growing professional services company serving healthcare reduces cash application from 2 days to 1 hour and streamlines AR with Quadient AR

Large Fast Growing Company - Customer Case Study

Large Fast Growing Company, a professional services firm serving the healthcare industry, was overwhelmed by a surge to 100,000 invoices per month and a homegrown ERP that couldn’t handle collections. Manual, labor‑intensive AR processes caused bottlenecks, burnout, and delayed cash flow, so they engaged Quadient AR for AR automation (including the Cash Application module) to scale and regain visibility.

Quadient AR automated invoice generation, payment tracking, reconciliations, and communications, cutting cash application time from roughly two days to about one hour and eliminating invoices outstanding beyond 60 days. The Quadient AR solution also streamlined month‑end processing, reduced past‑due accounts, improved customer communication and satisfaction, and freed staff from routine tasks to focus on higher‑value work.