Case Study: Jumio achieves a 24-day (29%) DSO reduction and automated collections with Quadient AR

Jumio improves DSO by 29% after using Quadient AR

Jumio, an online mobile payments and identity verification company, struggled with an expanding collections portfolio that forced its lean AR team to spend roughly 20% of its time manually contacting customers while juggling AP and other duties. The organization needed an automated, ERP‑friendly solution to centralize account data and improve collaboration across finance and sales, and selected Quadient AR (Quadient Accounts Receivable by YayPay) to address the challenge.

Quadient AR centralized Jumio’s NetSuite and QuickBooks data on a single platform, automated customer communications, and provided a self‑service portal with dynamic statement links so customers can view and pay invoices. Within 30 days Jumio had onboarded staff and customers, cutting DSO by 24 days (29%) and freeing up significant team time while improving collections speed, transparency, and cross‑team collaboration.

Jumio

Rachel Mariano

Staff Accountant