Case Study: Edmunds achieves streamlined, time-saving accounts receivable with Quadient AR

Edmunds - Customer Case Study

Edmunds, an automotive information services company that grew from about 1,000 to 10,000 dealership clients, faced rapidly rising invoice volume, slow manual collections, and time‑consuming aging report generation. To streamline receivables and regain capacity, Edmunds engaged Quadient AR and adopted Quadient AR’s accounts receivable automation solution.

Quadient AR implemented an integrated AR automation platform—bringing automated workflows, an AR CRM, on‑demand dynamic aging reports, and customer self‑service invoice downloads—seamlessly tied to Edmunds’ ERP. The result: immediate time savings, the AR team no longer spends hours on manual collections, reporting became real‑time for sales and finance, and overall accounts receivable processes were noticeably optimized.

Edmunds

Trevor Persaud

Revenue Cycle Director