Case Study: UK-based accounting firm achieves reduced manual work and streamlined collections with Quadient AR

Accounting firm reduces manual work and streamlines collections with Quadient AR

UK-Based Accounting Firm, a 400‑plus‑person practice operating across 18 trading entities, faced time‑consuming, manual accounts receivable processes that required a team member to spend two full days each week on reconciliation. The move to Microsoft Business Central and limitations of existing tools made AR inefficient and hard to scale, so the firm selected Quadient AR as its AR automation solution.

Quadient AR was implemented to automate reconciliations and integrate with Microsoft Business Central, eliminating 12 spreadsheets, halving outstanding new debt, reducing DSO by 6%, and enabling the team to make 10–15 collection calls per day. Quadient AR delivered measurable reductions in manual work, improved cash collections, clearer dashboards for prioritization, and increased productivity and visibility.