Case Study: ICBA (Independent Contractors & Businesses Association) achieves real-time AP transparency and stronger financial controls with Quadient AP by Beanworks

Things Don’t Slip Between the Cracks Anymore

ICBA, a leading British Columbia provider of group health and retirement benefits for the construction industry representing more than 3,000 members, faced a paper‑based accounts payable process that handled over 200 invoices a month and required chasing 12 approvers. Lacking an approval tracking system or signature verification, invoices accumulated on desks, created data silos, and made payment cycles slow and opaque — so ICBA turned to Quadient AP by Beanworks for AP automation.

Quadient AP by Beanworks implemented a cloud‑based AP automation platform — an “electronic cabinet” with a detailed approval matrix and real‑time data — centralizing invoices, enforcing budget controls, and enabling remote access. The solution removed silos, increased risk‑prevention controls, and made it easy for ICBA’s CFO to audit who approved what and when; as a result, approvals are faster and “things don't slip between the cracks anymore.”

ICBA

David Gaskin

Chief Financial Officer