Case Study: Ralph S. Inouye Co. Ltd (RSI) reduces AP workload with Quadient AP by Beanworks

General contractor reduces manual workload and focuses on more strategic priorities with Quadient AP

Ralph S. Inouye Co. Ltd (RSI), a mid-sized general contractor in Hawaii with about $70 million in annual volume, was processing paper invoices manually. The team had to code invoices by hand, send them to managers for approval, and manage lost or misplaced documents, delayed approvals, missing supporting files, and manual data entry into the accounting system.

RSI chose Quadient AP by Beanworks after evaluating other options. With Quadient AP, the company pre-coded invoices, tracked approvals, and let managers review invoices through a mobile app, which helped RSI handle a higher volume without hiring additional staff. The company reported an immediate decrease in AP workload and more time for higher-value work such as treasury management, risk management, human resources, and IT/AI planning.

Ralph S. Inouye Co. Ltd (RSI)

Wes Mikuni

Chief Financial Officer