Case Study: Gibbons Hospitality Group improves invoice processing with Quadient AP by Beanworks

A hospitality group sees a 'game changing' improvement in team efficiency with Quadient AP

Gibbons Hospitality Group, a hospitality company based in Whistler, British Columbia, processes over 1,400 invoices per month across 27 legal entities. Its manual, paper-based accounts payable process was slow and scattered, and managers and approvers often worked on-site without access to desktops or laptops, making it difficult to keep approvals moving and pay vendors on time. Gibbons Hospitality Group turned to Quadient AP by Beanworks to improve invoice handling and approval accuracy.

Quadient AP by Beanworks, introduced through BAASS, gave Gibbons Hospitality Group remote and paperless AP workflows that integrate with Sage. The team can now upload, code, approve, and export invoices from anywhere, use a mobile app for on-the-go approvals, and rely on real-time reporting and duplicate invoice checks. The company says the system has improved efficiency, eliminated missed or double payments, kept vendors paid on time, and saved time on manual work.

Gibbons Hospitality Group

Kristie Dutton

Finance Manager