Case Study: Whereby achieves automated global tax compliance and streamlined invoicing with Quaderno

Whereby - Customer Case Study

Whereby, a remote-first video meeting platform that supports over 10 million conversations per year, faced growing billing complexity as its global customer base expanded. With a compact, distributed team of about 20 people, Whereby needed a way to automate invoicing and tax calculation so staff could focus on product and support; they turned to Quaderno for tax features, automatic invoices and API integration.

Quaderno centralized Whereby’s tax and billing processes, automatically applying multi-country rules (including all 27 EU VAT rates), generating instant tax reports and linking billing history via its API. The result: faster, more accurate VAT compliance and easier customer support — this quarter Quaderno’s reports show €1,587,543.65 in sales and €314,746.97 in tax collected across EU markets.

Whereby

Ashley Sachs

Customer Support Manager