Case Study: Pella Regional Health Center improves revenue cycle performance with Quadax Xpeditor

Pella Regional Health Center cuts days in AR by 15% with Quadax

Pella Regional Health Center, a top-rated critical access hospital in Iowa, sought a new clearinghouse vendor to improve product functionality and service support. Their key challenges included decreasing days in accounts receivable (AR), reducing claim denials, streamlining the remittance process, and finding a true partner. To address this, they chose the Xpeditor claims management solution from Quadax.

Quadax implemented its Xpeditor system, which provided powerful claims management tools and dedicated staff support. The solution led to a significant 15% decrease in days in AR, fewer denials due to cleaner claims, and automated secondary claim processing. The remittance process was streamlined with 98% of remits now electronic. Pella Regional credited Quadax's outstanding service and training for these improvements, achieving all their key priorities and enhancing their revenue stream.

Pella Regional Health Center