Case Study: The Ohio State University Wexner Medical Center achieves faster, more accurate claims processing (18-day average) with Quadax

Claims Management Flexibility Improves Processing Speed

The Ohio State University Wexner Medical Center, a 1,000+ bed hospital system with more than 23,000 staff, needed faster, more accurate revenue cycle management across multiple facilities. To process claims more quickly and stay compliant with changing payer policies, the center sought a clearinghouse and flexible revenue cycle management platform with deep payer insights and personalized support — capabilities provided by Quadax.

Quadax delivered a flexible clearinghouse solution and built-in claim logic that lets the medical center adjust workflows internally (without opening tickets) and serves as a failsafe for its EHR. As a result, The Ohio State University Wexner Medical Center reduced average claims processing time to 18 days from date of service (against a 30-day target), experienced fewer denials, and achieved greater efficiency, with plans to further lower the average toward 14 days. Quadax’s platform and support drove these measurable improvements.

The Ohio State University Wexner Medical Center

Eric Long

Associate Director Patient Accounting