Case Study: GoTo Foods achieves 100% POS uptime with Qu

GoTo Foods achieves 100% uptime with Qu and cuts service calls from 10 a day to 0

GoTo Foods, a franchisee group, faced significant challenges with its previous POS provider, including frequent system crashes, constant service calls, and a lack of real-time reporting. This downtime disrupted operations and hindered effective management of sales and labor costs, impacting both staff and the customer experience. They turned to vendor Qu Beyond for a solution using its cloud-based POS and restaurant technology.

By implementing Qu's POS platform, GoTo Foods achieved 100% uptime and eliminated daily service calls, saving franchisees an average of five hours per week. The system was implemented quickly, was easy for staff to learn, and improved multi-brand management through centralized operations. The solution from Qu empowered team members, improved customer engagement, and freed franchisees to focus on service and strategy.

GoTo Foods