Case Study: Church’s Chicken speeds drive-thru service with Qu Beyond

Church's Chicken cuts drive-thru wait times by 25% with Qu Beyond

Church's Chicken faced operational challenges across its 1000 locations due to an outdated and inefficient restaurant technology stack. Their clunky POS hardware and software slowed down order-taking, created inconsistent user experiences, and relied on manual, time-consuming processes. To address this, they partnered with vendor Qu Beyond for a comprehensive technology refresh.

By implementing Qu's conversational, gesture-based point of sale system and integrating with SynergySuite, Church's Chicken modernized its operations. The solution from Qu led to a 25% decrease in drive-thru wait times, a 15% increase in total order volume, and saved an average of 1.5 minutes per payment transaction, all without interrupting regular business.

Church's Chicken