Case Study: WellStar Health System achieves uninterrupted, HIPAA-compliant patient care through redundant infrastructure with QTS Realty Trust

Redundant infrastructure and connectivity enable WellStar Health System to provide ongoing patient care

WellStar Health System, Georgia’s largest healthcare provider with a major hospital and 300+ ancillary sites, needed highly available, compliant IT to ensure uninterrupted access to patient records and critical applications. Rising costs and operational complexity from running its own data center led WellStar to seek a colocation partner in metro Atlanta that could deliver unrelenting uptime and responsive customer service.

WellStar placed primary infrastructure at QTS Atlanta and a secondary DR site at QTS Suwanee, leveraging extensive electrical and cooling redundancy, 20+ on-net carriers, QTS’ Switchboard for fast, redundant Azure connectivity, and the SDP self‑service platform for real‑time visibility and automated audit reporting. The result is reliable 24/7 access that supports bedside care, dramatically faster provisioning (hours vs. weeks), simplified compliance with HIPAA/PCI, and a vendor relationship that functions as an extension of WellStar’s IT team.

WellStar Health System

Andrew McNicol

Technical Operations Manager