Case Study: Waffle House achieves robust disaster recovery and 24x7 data protection with QTS Realty Trust

Colocation delivers a dynamic disaster recovery solution for Waffle House

Waffle House, the 24/7 restaurant chain with more than 1,900 locations, needed a resilient disaster recovery solution after an environmental issue threatened its on‑premise data center. Faced with whether to build a new facility or outsource, the company evaluated costs, timelines, security and operational risk to determine the best path forward.

Waffle House chose colocation with QTS, replicating financial, inventory and supply‑chain systems into QTS’s Suwanee, GA facility to gain N+1 redundancy, stronger physical security, broader connectivity and 24x7 monitoring. The move avoided large capital outlays, reduced operational risk, lowered connectivity costs, and freed internal IT to focus on the business—delivering improved performance, compliance readiness and greater peace of mind.

Waffle House

Mike Howard

CIO/Controller