Case Study: Eco Lips streamlines quality audits and compliance with QT9 QMS

Eco Lips Uses QT9 QMS to Reign In "Controlled Chaos"

Eco Lips, an organic cosmetics manufacturer, faced significant challenges with documentation and traceability during FDA and customer audits due to their reliance on manual, paper-based processes. This "controlled chaos" was labor-intensive and resulted in drawn-out, stressful audits and warnings from regulators. To address this, they turned to the QT9 QMS from vendor QT9 Software.

After implementing QT9's quality management system, Eco Lips streamlined its document control and audit trails. The results were immediate; audits became quicker and simpler, with the team able to pull professional, timestamped reports with confidence. The platform provided the necessary tools for compliance and, according to their Vice President of Quality, functioned like having extra staff, allowing the team to focus on their core business.

Eco Lips

Kyle Hilsabeck

Vice President of Quality