Case Study: Swagelok improves audit readiness and quality control with QT9 QMS

Global Manufacturer and Engineering Company, Swagelok, Took Control with Automation from QT9 QMS

Swagelok, a global manufacturer of fluid system products, sought to automate its manual quality processes that were managed through spreadsheets, email, and shared files. The challenge was to find a scalable quality management solution that would distribute ownership across the organization and support future growth. This led them to the QT9 QMS platform from vendor QT9 Software.

By implementing QT9 QMS, Swagelok centralized its quality processes, gaining tools for document control, corrective actions, and audits. The solution from QT9 Software delivered significant results, including a drastic reduction in audit findings—with one office reporting zero corrective actions—and improved efficiency. The scalable system was adopted as the corporate standard, with over 19 sales and service centers worldwide now using it to manage quality.

Swagelok

Jason Yamamoto

Operations & Service Manager