Case Study: Custom Veterinary Services streamlines operations and inventory control with QT9 Software

Custom Veterinary Services Revamped their Business Processes with QT9 QMS and ERP

Custom Veterinary Services, a veterinary services company, faced significant challenges managing its inventory and compliance documents using a vast number of disconnected spreadsheets. This lack of a centralized system hindered visibility and created operational delays. To address this, the company sought a solution from vendor QT9 Software, specifically looking for an integrated quality management and ERP system.

QT9 Software implemented its QT9 QMS and QT9 ERP suites, which centralized all of the company's data and processes onto a single, cloud-based platform. This solution provided real-time visibility across operations, eliminated manual steps, and enabled customized reporting. As a result, the company saved a significant amount of time, gained the ability to respond quickly to changes, and achieved the best order visibility in its history. The director of supply chain quantified the time savings as substantial, though a specific number was not provided.

Custom Veterinary Services

Ruben ("RT") Martínez

Director of Supply Chain